Server Help

[lupin]

My zone appears on the list. And for me I can enter it and it works fine. However, when others try to connect to it they cannot. They say when they first download it it appears green but only until after they try to enter it appears Red.

How can I fix this?

Server.ini :
//You can delete anything with the // infront, they are their to help you get the basics... Mine GO BOOM http://www.shanky.com/server/
//This is currently, at time of download, 1.34.14 subgame

[Custom]
ArenaMode=4
//1=Any player can create an own a new subarena
//2=Only mods+ can own newly created subarenas
//3=Smods+ own new subarenas
//4=Sysops own new subarenas
//5=New subarenas won't make new files, will just use spawn.cfg instead. If a .cfg is already created for subarena, will use that instead

[Arena]
ArenaMaxPlayers=200
ArenaDesiredPlayers=100
ArenaMinimumPlayers=25
SpawnKeepScores=1
MaxArenas=2000
MaxArenasMemory=64000

[Comms]
MaxQueueToLogin=16
PacketHistoryMax=2000
IncomingBufferSize=131072
OutgoingBufferSize=131072
EncryptMode=1
UnreliableBufferSize=128
TransportBufferSize=160
FlushTime=10
BandwithIdleTime=21600
SelectTime=10

[Misc]
DisableShareware=0
RegisterKickShareware=0
MaxSharewarePlayers=-1
MaxPlayers=200
MaxSharewareTime=90000000
DisableSharewareNames=0
DisableSharewareShips=0
DisableSharewareScores=0
MenuKickOutDelay=12000
NoAntiInSafe=0
//If 1, then if in a safty, SS will ignore that player's anti
LockFreqs=0
//If 1, then *lock doesn't allow freq change
PositionDataAccess=2
//if 0, sysops see player stats in spec. If 1, smods/sysops can. If 2, then mod/smods/sysops can
AlertCommand=cheater
//so ?cheater {text} will send to online mods
AllowPubScorereset=0
AllowPvtScorereset=0
//If 1, ?scorereset will reset player's score
TimerDropFlagTerritoryRadius=8
//If non-0, then all non-neutral droped flags X tiles away from ship. More info in FAQ at Server Help Site
ShipTypeSwitchResetPeriod=0
//If non-0, than if someone does X amount of shipchanges that is in the .cfg in this amount of time (in milliseconds), then kicks them off
CheckWeapons=1
//Leave this set to 1, so it detects more of different type of cheats.. will kick them out if in .cfg the [Security] SecurityKickoff is 1
CheckFastBombing=0
//More info on website
FastBombingThreshold=30
//More info on website
ForceObsceneCheck=0
//0 = normal, 1 = everyone has obscene checking on
NoFlagRewardLimit=0
//If set non-zero reward multiplier limit is removed in FlagRewardMode 1. Multiplier is (maximumAllowedPerTeam / numberOfTeamMembers), if NoFlagRewardLimit is set 0
multiplier is limited by 2.
LogPoints=0
PointUpdateDiff=500
JackpotBroadcastPoints=0
ServerLog=1
KeepAliveDelay=500
DefaultLevelFile=home.lvl
//Change to your map file name
Port=7000
//Make it something round, like 1000, 2000, etc. Change this if you are running more than one zone off same billing
AllowVIEClients=1
//If you wish to restrict your zone to continuum only, set to 0. If you want everyone to play, set to 1
StaffChat=
//Divide staff chat channels by commas. Only mods+ can join these local chats.
ForceContinuumOnly=0
//If set to 1, will only let continuum users enter zone
ServerIP=
//Set to the server's IP #. This is used for *einfo's proxy detection
AllowPrerelease=1
//Set to 1, people with newer continuum can enter. Set to 0, only current client will be allowed in

[CPU]
LoopDelay=0
ProcessMaxTime=4
SleepPerIteration=0
SlowIterationWarningLevel=100
SleepTime=0

[Permission]
AllowBadMachineId=1
AllowLowBandwidth=1
MinimumSecondsToLogin=0
PermissionMaxPoints=0
PermissionMode=0
AutoPermissionPoints=0
AutoPermissionIDList=0
AutoPermissionMessage=Congratulations

[Password]
SysopPassword=joe
EnergyPassword=energy
ModeratorPassword=mike
SuperModeratorPassword=gus
VIPPassword=
//Change all to what you want

[Billing]
LogMessages=0
IP=localhost
Password=384
//What is the billing pw in the subbill.ini
ServerName=Y3K Test
//Zone name
Port=185
ServerId=7000
//Make the same as in [Misc] Port=
GroupId=1
ScoreId=7000
//Make the same as in [Misc] Port=
ReconnectTime=12000
AttemptTime=6400

[Advertise]
SendMode=0
DisplayMode=0
Duration=6000

[Validation]
CheckMod=0
CheckSMod=0
CheckSysop=0
LogPubCommands=*
LogPvtCommands=*
DisablePubCommands=
DisablePvtCommands=
//Help at http://www.shanky.com/server/ in FAQ section for Subgame2

[Directory]
IP=sscentral.ds98.com,sscentral.subspace.inet.fi,sscentral.subspace.net,sscentral.subspacehq.com
Description=This is a Test Zone for SSCC Desert Storm. Owned by Yoon.
//What you want to have for the description of zone
NamePassword=8190
//Pick anything you want
Port=4991



Subbill :
[Misc]
AllowNewUsers=1
SysopPassword=8181
//Change to Billing Sysop Password, usless anyways..
BillingPassword=384
//Change this to whatever you want, also match it with the server.ini [Billing] section too
MaxQueueForLogin=50
LowPriority=0
KickOutDelay=24000
Port=185

[Solo Ace]

What do the biller and server say in the console?

Ask them to trace the server through Continuum and give you the trace logs.

Are you behind a router or firewall?
Make sure the router's NAT forwards ports to the system running the server (forward the port subgame runs on, 7000, and that port + 1, 7001 with the UDP protocol).
Make sure the firewall accepts incoming connections to these ports.