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8:13:40 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
8:13:40 PM System System
Connected with CSS_Brittney _520883
8:13:45 PM Agent CSS_Brittney _520883
Thank you for contacting Dell Hardware Warranty Support, my name is Brittney. How are you?
8:13:47 PM Customer amit duck
hey babe
8:13:55 PM Customer amit duck
good
8:13:56 PM Customer amit duck
now
8:14:23 PM Customer amit duck
hopefully little doll like you knows how to play with computers
8:14:31 PM Customer amit duck
now help ,me
8:14:39 PM Customer amit duck
i need to speek with a supervisor now
8:14:48 PM Customer amit duck
right this second no questions asked
8:15:40 PM Agent CSS_Brittney _520883
Amit,before we continue,please tell me the issue you are having.
8:16:22 PM Customer amit duck
can i just talk to the supervisor since CSS agent want know any better
8:17:06 PM Customer amit duck
omg
8:17:14 PM Customer amit duck
i must speek to a supervisor
8:17:20 PM Customer amit duck
im going to write a complaint
8:18:10 PM Agent CSS_Brittney _520883
Someone will be joining the chat session. Please allow 2-3 minutes.
8:18:14 PM Customer amit duck
ok
8:18:20 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
8:19:15 PM Agent CSS_Kevin_494971
Amit thank you for waiting, my name is Kevin, I am Brittney's supervisor, how may I be of assistance?
8:19:26 PM Customer amit duck
excuse me
8:19:31 PM Customer amit duck
i clearly
8:19:33 PM Customer amit duck
said
8:19:44 PM Customer amit duck
i would like to speak to a supervisor on the floor
8:19:54 PM Customer amit duck
not on desk partner
8:20:04 PM Customer amit duck
mr tough "CSS" agent
8:20:10 PM Agent CSS_Kevin_494971
I am the supervisor on the floor currently, Amit.
8:20:35 PM Agent CSS_Kevin_494971
Everyone here is listed as a CSS agent Amit, I will be more than happy to assist you with your issue.
8:21:02 PM Customer amit duck
hm
8:21:05 PM Customer amit duck
why
8:21:10 PM Customer amit duck
isnt supervisor
8:21:14 PM Customer amit duck
SUP prefix?
8:22:01 PM Agent CSS_Kevin_494971
You will have to take that up with the dell internal that setup the chat program.
8:22:16 PM Agent CSS_Kevin_494971
What is the issue that you are having Amit?
8:22:25 PM Customer amit duck
i would like to report
8:22:31 PM Customer amit duck
CSS_Jarrod_494977
8:22:44 PM Customer amit duck
and i have a problem with a website
8:23:16 PM Agent CSS_Kevin_494971
What type of problem are you having with the website?
8:23:40 PM Customer amit duck
you know whats a website right?
8:24:21 PM Agent CSS_Kevin_494971
Yes, I do Amit, now may I have the issue that you are having with this website?
8:24:31 PM Agent CSS_Kevin_494971
And which website are you having issues with?
8:24:53 PM Customer amit duck
when i go on
www.bj.com
8:25:07 PM Customer amit duck
my computer spawns a naughty porno
8:25:27 PM Customer amit duck
site
8:25:34 PM Customer amit duck
:(
8:25:51 PM Agent CSS_Kevin_494971
What exactly is
www.bj.com supposed to take you to?
8:25:57 PM Customer amit duck
a store
8:26:51 PM Agent CSS_Kevin_494971
I apologize that you are having this issue, Amit, it appears that you may have some viruses or spy ware on the system, have you ran any virus scans on the system?
8:26:56 PM Agent CSS_Kevin_494971
How long have you had this issue?
8:27:17 PM Customer amit duck
yes
8:27:28 PM Customer amit duck
its clean like a jewish porno
8:27:46 PM Customer amit duck
except
8:27:50 PM Customer amit duck
the bj website
8:27:54 PM Customer amit duck
givin me issues
8:28:49 PM Customer amit duck
did you hang up sir
8:29:06 PM Agent CSS_Kevin_494971
I understand, Amit, ok, you will need to speak with the people over that site maybe it is having some issues,.
8:29:15 PM Customer amit duck
no i did
8:29:26 PM Agent CSS_Kevin_494971
The only thing we can recommend for you is to run a repair install or complete reinstall of windows.
8:29:26 PM Customer amit duck
they have a support chat too just like yooooo
8:29:41 PM Customer amit duck
sire
8:29:47 PM Customer amit duck
you must understand
8:29:53 PM Agent CSS_Kevin_494971
As this issue is going to be more than likely virus related.
8:30:01 PM Customer amit duck
ITS NOT A VIRUS!!!
8:30:14 PM Customer amit duck
( thats what i call CSS agent)
8:30:23 PM Agent CSS_Kevin_494971
I understand that you have ran virus scans but most virus are not detected by virus software.
8:30:30 PM Customer amit duck
no u didnt
8:30:34 PM Customer amit duck
no no
8:30:37 PM Agent CSS_Kevin_494971
What store is the site supposed to take you to?
8:30:45 PM Customer amit duck
BJ store
8:31:21 PM Agent CSS_Kevin_494971
And this is the only site that you have this problem with.
8:31:27 PM Customer amit duck
na
8:31:29 PM Customer amit duck
google
8:31:35 PM Customer amit duck
assholefever.com
8:31:42 PM Customer amit duck
forums.minegoboom.com
8:31:52 PM Customer amit duck
sometimes deel.com
8:32:06 PM Agent CSS_Kevin_494971
Amit at this time, Amit if you can not keep this chat professional I will need to end this session.
8:32:26 PM Customer amit duck
what do you mean?
8:32:29 PM Agent CSS_Kevin_494971
From what I can tell most of these are all porn sites.
8:32:39 PM Customer amit duck
how much you want to bet
8:32:40 PM Customer amit duck
that
8:32:48 PM Customer amit duck
google
8:32:51 PM Customer amit duck
is a porn sire
8:32:52 PM Customer amit duck
site
8:32:58 PM Customer amit duck
was i born yesterday
8:33:06 PM Agent CSS_Kevin_494971
If you have the issue with google the issue is going to be virus related.
8:33:13 PM Customer amit duck
no its not
8:33:16 PM Customer amit duck
its with dell
8:33:26 PM Agent CSS_Kevin_494971
I am informing you of the options that you have for resolving this issue.
8:33:41 PM Customer amit duck
did you go on forums.minegoboom.com
8:33:56 PM Agent CSS_Kevin_494971
Dell does not develop websites there is no way hardware can cause this issue.
8:34:03 PM Customer amit duck
ok
8:34:12 PM Customer amit duck
did you go on forums.minegoboom.com
8:34:29 PM Agent CSS_Kevin_494971
The issue is software related, and the only way to fix software issues is to repair or reinstall windows
8:34:33 PM Customer amit duck
also
www.meatspin.com gives a slit problem
8:34:55 PM Customer amit duck
freezes in the middle of the video
8:35:31 PM Agent CSS_Kevin_494971
No I did not, go to any of the aforementioned sites, as I previously stated they do not sound like normal websites, therefore we will not be able to access them at this location,.
8:35:43 PM Customer amit duck
sir
8:35:46 PM Agent CSS_Kevin_494971
We do not browse third party websites
8:35:49 PM Customer amit duck
forums.minegoboom.com
8:35:59 PM Customer amit duck
are you racist?
8:36:19 PM Agent CSS_Kevin_494971
No I am not what does that have to with the issue that you are having.
8:36:34 PM Customer amit duck
well 3rd party = 3rd world country?
8:36:57 PM Customer amit duck
ok sir
8:37:04 PM Customer amit duck
can i speak to a different supervisor
8:37:32 PM Customer amit duck
what kind of a supervisor is not willing to visit minegoboom.com
8:37:36 PM Agent CSS_Kevin_494971
I will check to see if there is some one else available.
8:37:43 PM Customer amit duck
ok
8:38:09 PM Customer amit duck
http://forums.minegoboom.com/viewtopic.php?p=76700#76700
8:38:19 PM Customer amit duck
i have a problem with that page allot
8:38:32 PM Agent CSS_Kevin_494971
It is not that I am not willing to go to the site, I can not go to the site, our systems have surf control installed which prevents us from going to other sites other than the one s needed for work.
8:38:45 PM Customer amit duck
oh
8:39:06 PM Customer amit duck
well Sup_Amit_106089 went on forums.minegoboom.com and dhelped me before
8:39:45 PM Customer amit duck
hows the weather over by dell?
8:40:17 PM Agent CSS_Kevin_494971
Its ok.
8:40:39 PM Agent CSS_Kevin_494971
Amit, what issue do you have with the forum site?
8:40:51 PM Customer amit duck
CSS_Kevin_494971 your the best dell supervisor out theree
8:41:10 PM Customer amit duck
how can i fill out and application to say how cool you are
8:41:18 PM Customer amit duck
seriously our the only one
8:41:25 PM Customer amit duck
that answered my weather question
8:41:33 PM Customer amit duck
had atleast asked 100 people
8:41:38 PM Customer amit duck
the all ignore it
8:41:47 PM Customer amit duck
so how was your day so far
8:41:49 PM Customer amit duck
?
8:42:02 PM Agent CSS_Kevin_494971
It has been pretty good, how about yours?
8:42:16 PM Customer amit duck
its been amazing
8:42:21 PM Customer amit duck
i got school tomoro
8:42:25 PM Customer amit duck
kinda gay
8:42:52 PM Agent CSS_Kevin_494971
Lol.
8:43:01 PM Customer amit duck
ha your awsome
8:43:42 PM Agent CSS_Kevin_494971
Amit, just so you understand, I do understand the issue that you are having, but as I previously stated it sounds like windows will need to be repaired or reinstalled.
8:44:02 PM Customer amit duck
yea doodley doodley you know c++?
8:44:47 PM Customer amit duck
?
8:45:32 PM Agent CSS_Kevin_494971
Not really, I started to learn it, but never got around to finishing it.
8:45:41 PM Customer amit duck
dam same here
8:45:50 PM Customer amit duck
stupid arrays and functions
8:45:59 PM Customer amit duck
never pass that part
8:46:09 PM Customer amit duck
you know how to hack php sites?
8:46:30 PM Customer amit duck
by the way forums.minegoboom.com is not a porn site
8:47:07 PM Agent CSS_Kevin_494971
I understand, and now I do not know how to hack php sites.
8:47:27 PM Customer amit duck
ah well il teach some other time
8:47:32 PM Customer amit duck
tamper data
8:47:38 PM Customer amit duck
and firefox do the trick
8:47:54 PM Customer amit duck
wana see something funny?
8:48:10 PM Customer amit duck
12:11:25 PM Customer Mike Hunt
so you will you fire him?
12:11:56 PM Agent Sup_Amit_106089
Mike, we will provide him feedback so that he does not repeat this kind of mistake again.
8:49:58 PM Agent CSS_Kevin_494971
Amit, it has been great speaking with you, however, at this time if you do not have any other technical issues with your system I will need to give you a case number.
8:50:05 PM Customer amit duck
no
8:50:11 PM Customer amit duck
i have a problem
8:50:15 PM Customer amit duck
with the speakers
8:50:20 PM Customer amit duck
no sound what so ever
8:50:44 PM Customer amit duck
also got a problem with flash zune iwave, subspace and all that
8:50:49 PM Customer amit duck
yo you got a zune?
8:51:14 PM Customer amit duck
and one mo thang you got msn messenger?
8:51:28 PM Agent CSS_Kevin_494971
No I do not have a zune.
8:51:42 PM Agent CSS_Kevin_494971
No I do not have that either.
8:51:50 PM Customer amit duck
aim?
8:52:08 PM Agent CSS_Kevin_494971
No I do not use any of the instant messenger services.
8:52:31 PM Customer amit duck
hmm you got a cell phone?
8:52:58 PM Agent CSS_Kevin_494971
Yes.
8:53:03 PM Customer amit duck
tell me ur number
8:53:13 PM Customer amit duck
im not a rapist dont worry
8:53:17 PM Customer amit duck
check my record
8:53:22 PM Agent CSS_Kevin_494971
Amit, do you have sound when using headphones,.
8:53:37 PM Customer amit duck
osama ben laden, my record is so cleean
8:53:40 PM Customer amit duck
no
8:53:51 PM Customer amit duck
got no headphones
8:53:58 PM Agent CSS_Kevin_494971
Unfortunately, Amit, I would rather not give you my phone number, nothing against you or anything,
8:54:11 PM Customer amit duck
i got an amazing pink zune
8:54:15 PM Customer amit duck
limited edition
8:54:22 PM Agent CSS_Kevin_494971
Ok, are you chatting with me on the system with the issue.
8:54:22 PM Customer amit duck
some guy stole it from a girl
8:54:28 PM Customer amit duck
sold it for 100 $
8:54:34 PM Customer amit duck
yes
8:54:38 PM Customer amit duck
i got an issue
8:54:42 PM Customer amit duck
grab a tissue
8:54:46 PM Customer amit duck
now
8:54:53 PM Customer amit duck
so how do i get free porn?
8:55:08 PM System System
CSS_Kevin_494971 has left this session!
8:55:08 PM System System
The session has ended!