Server Help :: View topic - High ping/packetloss

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General Questions - High ping/packetloss

loc_dog - Fri Jul 17, 2009 12:39 pm
Post subject: High ping/packetloss

Im having real problem with high ping and packetloss..

When i trace it says:Tracing Zone: SSCU Trench Wars IP Address: 66.36.241.110

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping
--- --------------- -------------------------------- ------- ----------------
1 83.177.178.1 s83-177-178-1.cust.tele2.se 0.0 0 0 10
2 130.244.13.1 nyk3-lan6503-1.vlan1041.swip.net 0.0 0 10 120
3 130.244.12.241 avk-ncore-1.port-channel1.swip.n 0.0 0 0 0
4 130.244.52.117 avk-ncore-2.tengigabiteth2-2.swi 0.0 0 0 70
5 130.244.52.113 kst-ncore-2.tengigabiteth2-1.swi 0.0 0 20 250
6 130.244.52.109 kst-ncore-1.tengigabiteth2-2.swi 0.0 0 0 60
7 130.244.52.105 kst-core-1.gigabiteth14-0-0.swip 0.0 0 0 0
8 130.244.39.142 gbg-core-1.pos8-0-0.swip.net 0.0 0 0 0
9 130.244.205.150 ams17-core-1.pos6-0-0.swip.net 0.0 20 20 20
10 130.244.218.142 nyc9-core-1.pos6-0-0.swip.net 0.0 90 90 90
11 66.36.224.209 nyc1.ge11-2.core2.dca2.hopone.ne 95.6 760 760 760
12 66.36.224.245 vl3.msfc1.distb2.dca2.hopone.net 95.4 100 100 100
13 66.36.241.110 sls-cb9p7.dca2.superb.net 0.0 100 100 100

Cycles: 22

and I think that this hopone.net makes my ping high.. What can I do to make my ping/packtloss lower

(I just got a new connection 100/10 mbit)

Samapico - Fri Jul 17, 2009 1:20 pm
Post subject:

There usually isn't much to do with this... Just wait for it to fix itself. Could be hours, could be days, could be months... Try other zones, maybe you'll find some that won't trace through hopone.net

Let the trace run for about 150 cycles if you want meaningful numbers, though

The last hop seems fine though... there shouldn't be any problem. hopone just blocks most 'ping' packets sent directly to it.

What exactly shows up if you type ?lag ingame after a few minutes?

loc_dog - Fri Jul 17, 2009 1:55 pm
Post subject:

well for example now the lag is good.. about 100 ms and 0.1 ploss..

But sometimes the ping is awfull like 700-800 ms.. There is absolutely nothing i can do when it is like that ?

Cheese - Fri Jul 17, 2009 7:15 pm
Post subject:

trench wars has had a history of bad problems with the hopone router, this is a common problem.

check the trench wars forums for the solution.

Samapico - Sat Jul 18, 2009 1:13 am
Post subject:

It happened to me before because of my ISP... Back when the university itself provided us (in the residences) with Internet.
It would be all fine, and every few minutes, BOOM, all packets dropped for a couple of seconds